Shipping Policy

Thank you for visiting and shopping at www.moalemalqeraa.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time
All orders are processed within 2-9 business days. Orders are not shipped or delivered on weekends or holidays

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
FedEx Standard 3-5 business days Free
Aramex 2-6 business days $12.95
DHL 1-2 business days $19.95
Our Delivery 2-9 business days Free

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
www.moalemalqeraa.comis not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages
www.moalemalqeraa.comis not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at eqraa.ae@gmail.com.